A sudden outage hit the social media platforms owned by the American company Facebook, including Facebook, the photo-sharing site Instagram, and the instant messaging site WhatsApp.
Users of the three applications, “Facebook”, “WhatsApp” and “Instagram”, reported a problem with the connection, and users of Facebook platforms in the whole world, including Egypt users, faced a problem in being able to open those platforms.
The Duane Detector website, which tracks social media failures worldwide, said there have been many complaints related to Facebook platforms during the past hours, and the reported failure rate on the site was 82%.
As soon as entering the Facebook application, a message appears indicating that there is a malfunction in the application, and the problem will be resolved soon. When trying to open WhatsApp and Instagram, the user only finds a white screen with a “5xx Server Error” at the top.
What does the 5xx symbol that appears when trying to open WhatsApp or Instagram mean?
The 5xx code means, that the problem is caused by the server, and if you try to load a page and find the 5xx code, it means that the request can exist without any changes and you will get the desired result when the server is repaired, according to the website of the American company “AT&T”, which is the largest company Etisalat is the world’s largest mobile service provider.
5xx is the opposite of, say, 4xx, which usually means a client or user has to fix an error before trying to load the page again, but there are some exceptions.
5xx errors are caused by the server not being able to fulfill a seemingly valid request from the visitor, and more often than not, the user needs the help of the server administrator to investigate them, it is also important to keep in mind that often.
The Facebook administration, through its personal account on Twitter, confirmed the presence of a sudden malfunction in its applications, and wrote an explanatory tweet that came as follows: “We realize that some people are having trouble accessing applications, we are working to return things to normal as soon as possible, We apologize for any inconvenience.”
A number of social media users had complained about the disruption of the WhatsApp, Facebook, Instagram and Messenger communication service, as users were unable to communicate with the program.
Instagram confirmed, through its Twitter account, that it has experienced a malfunction, indicating that they are working to solve the problem.
Instagram, through its Twitter account, said: “Instagram, and friends “meaning other social networking sites” are having some difficult time at the moment, and you may have problems using them, bear with us, we are working to solve the problem.”
For its part, the Facebook administration, through its personal account on Twitter, confirmed the existence of a sudden malfunction in its applications, and wrote an explanatory tweet that came as follows: “We realize that some people are having trouble accessing applications, we are working to return things to normal as soon as possible. possible, and we cherish any inconvenience.”
A number of social media users had complained about the disruption of the WhatsApp, Facebook, Instagram and Messenger communication service, as users were unable to communicate with the program.
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