Apple and other technology companies do not want users to repair their devices with the help of third parties, and if they have the ability, these companies will make the phone repair process quickly and at a low price.
According to Al Arabiya.net, smartphones and other technical devices are designed in a way that makes disassembling and repairing them very difficult, and this may include soldering the processor and the internal memory in the motherboard to make it difficult to disassemble, or sticking the components together in a way that prevents them from being dismantled except with dedicated tools that are not available to technicians.
A series of reports and communications from the Right to Repair movement in Australia called for manufacturers to provide a fair market for smart device repair services.
The movement also calls for modifying the designs of modern devices in a way that allows them to be easily repaired.
Apple and others make it difficult to repair tech products
The “Right to Repair” movement calls for the user’s right to be able to repair his devices easily and at a low price. This also includes the possibility of choosing the appropriate party to carry out the repair and not being forced to deal with a specific party.
It seems that this does not suit Apple, as the company did not submit to these demands, as it officially objected to them in the United States of America through pressure groups.
While anyone can understand the reason for the company’s objection to the initiative of the right to repair in particular, and to the idea of repairing devices externally in general.
The reason is that technical equipment repair services are very profitable for companies, as the cost of repairing the product in the company’s service centers may be times the cost paid in an external center.
In defense of itself, Apple said that external repair centers may provide low-quality service, and may provide weak internal components. Apple relied on the influential excuse for users, which is the risk of replacing parts outside Apple centers on the security and safety of the device due to the possibility of adding trackers during repair or the like.
Apple also continues to display notifications to the user who changes his battery outside the Apple centers, and Apple described this annoying notification as nothing more than security and safety.
Impact on the user
Apple did not retreat in any way from its actions, as the iPhone 12 phones came with additional difficulty in disassembly and repair for external maintenance centers.
Despite this, Apple raised the cost of iPhone 12 repair services by 40% compared to iPhone 11. This means that the company has increased the difficulty of repair, and increased the cost of repair at the same time.
In the United States, for example, Apple sells a screen change service for $359 and $109 for a battery change, which are undoubtedly exorbitant amounts.
It is noteworthy that the American giant was increasing the difficulty of repair on the other hand, which is that changing some internal components such as the camera will need approval and confirmation by a program dedicated to that, and this program is only available within the company’s repair centers.
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