Facebook recently added a WhatsApp Shop button, where the button will allow users to shop directly from WhatsApp, and in a promotional video that the company shares, you can get a glimpse of how the next feature works, as the video shows a user sending a message to a business about the product they are interested in. Then the business returns with a catalog of products that the buyer can choose from, then the buyer adds the product to the card and exits the application itself.
The product catalog will allow users to see the various items in their chat boxes. Upon announcing the feature, WhatsApp said: “We will expand ways for people to check available products and make purchases directly from the chat, and we also want to make it easier for companies to integrate these features into existing commerce and solutions. Customers.
This will help many small businesses that have been affected a lot at this time. WhatsApp plans to provide hosting services on its platform, and it will provide a new option for companies to manage their WhatsApp messages. The company added: “This will make it easier for small and medium-sized companies to start, and sell products, And constantly update their inventory, and quickly respond to the messages they receive – wherever their employees are. ”
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