The Saudi Railways “SAR” has signed a cooperation agreement with “Careem” to offer a service “transporting passengers to and from its stations” in order to facilitate their arrival to their final destinations.
The service offered by “Sar” in its first phase covers the North Train (Riyadh, Qassim) and the Eastern Train (Riyadh, Dammam, Hofuf).
The second phase of the agreement is scheduled to witness coverage of the stations of Al Majmaah, Hail, Al Jawf, Al Qurayyat, the North Train, and Abqaiq, in addition to the Sharq train, for a full year, according to the Saudi Press Agency “SPA”.
The passenger transportation service allows “Sar” customers to book directly before their arrival at the station, where they can make their reservations towards their final destinations by choosing the “Careem” service, and 3 reception sites will be allocated by Careem to provide the new service in the arrival area within the stations.
In addition, all stations covered by this partnership agreement will be provided with guidance systems to guide SAR customers at the moment of their arrival towards these reception sites.
“Sar” and “Careem” will jointly work with the aim of strengthening the partnership that exists between them within the “Sar” stations, as well as on the trains, and the website, including the application for the two parties to the agreement, with the allocation of an information window about “Sar” in the Careem application to provide Customers are given all the information they need about their trip in order to improve customer experience, and encourage them to make advance transfer bookings with Careem.
The Director General of Commercial Operations for the Passenger Sector, Abdul Majeed Al-Khathlan, said that this agreement contributes to improving passenger transport services and facilitating their arrival to their final destination in a timely manner, noting that this type of agreement is an extension of enhancing transport services and the logistics sector, ensuring a distinguished experience for Saar customers and attracting more customers. Those wishing to experience traveling by train within the highest standards of safety and security.
For his part, the General Manager of “Careem” in Saudi Arabia, Ghaith Al-Juhani, said that the cooperation with the transport and railway sector “SAR” embodies the company’s role in supporting the transport system and providing the best easy transportation solutions, indicating that joint cooperation re-formulates the best methods of travel and mobility and contribute to creating A distinct experience with the opportunity for customers to benefit from the services.
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