Credit card outage disrupts payments at stores across Japan

Credit card outage disrupts payments at stores across Japan
Credit card outage disrupts payments at stores across Japan

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Nevin Al Sukari - Sana'a - Tourists walk past a shop usings a portable cooling machine to keep the temperature down on a hot day in Tokyo on July 14, 2026. Credit cards failed to work at convenience stores and other merchants across Japan on Thursday following a system outage, with major credit card companies rushing to restore services, Kyodo News reported. — AFP pic

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First Published: Thursday, 16 Jul 2026 2:19 PM MYT

TOKYO, July 16 — Credit cards failed to work at convenience stores and other merchants across Japan on Thursday following a system outage, with major credit card companies rushing to restore services, Kyodo News reported.

Major credit card issuer Mitsubishi UFJ NICOS Co said the trouble began around 8am when card payments could not be processed at some merchants, while Sumitomo Mitsui Card Co reported a similar problem. The companies are investigating the cause.

According to East Japan Railway Co, users of its Mobile Suica app were also temporarily prevented from purchasing commuter passes and conducting other transactions using the service's credit card payment function.

Users of the Mobile Pasmo app for public transport in the Tokyo metropolitan area faced similar problems. — Bernama-Kyodo 

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