The UAE government honors the members of the second batch of...

The UAE government honored the members of the second batch of the Government Accelerators Diploma, which included 43 affiliates who worked on creating solutions to 18 major challenges, relying on the 100-day methodology for government accelerators, in 6 main axes, which included enhancing knowledge exchange in the government sector and building effective partnerships with The private sector, raising the level of government efficiency, adopting policies and establishing platforms to support digital transformation, enhancing the effectiveness of government services, and improving customer happiness.

In her speech during the honoring, Her Excellency Ohoud Bint Khalfan Al Roumi, Minister of State for Government Development and the Future, stressed the importance of enhancing the readiness of entities to adopt the methodology of government accelerators and spread the culture of integrative work to create solutions to challenges, to accelerate progress and support efforts to prepare for the future, embodying the visions and directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the State and Ruler of Dubai, may God protect him, to accelerate the pace of government achievement to achieve comprehensive development goals.

Ohoud Al-Roumi said that the experiences developed by the UAE government reflect its keenness to promote a culture of achieving results, and that government accelerators represent a supportive mechanism to achieve these trends, as part of the comprehensive national efforts to prepare for the next fifty years of the UAE’s future.

The Minister of State for Governmental Development and the Future praised the solutions devised by the members of the second batch of the Government Accelerator Diploma, who were able to achieve tangible results that reached 101% in a short period of time, and urged them to transfer their acquired knowledge and experience to their colleagues in the government agencies in which they work, stressing the importance of Their pivotal role in developing and accelerating the pace of work in these bodies, expressing her thanks to the leaders of the participating government agencies for their support and constant follow-up to the associates, and their keenness to develop the experiences of their bodies and enhance their efforts in facing challenges.

Cooperative
For her part, Hoda Al Hashemi, Head of Government Strategy and Innovation for the Government of the United Arab Emirates, affirmed that developing the skills of employees of government agencies, developing their capabilities, and enhancing integration between government agencies, is a fundamental pillar for enhancing the readiness of government agencies to face challenges. On adopting the 100-day methodology, inculcating the values ​​of cooperation, innovation and experience, and benefiting from the capabilities of the diploma program members, who were able in a short period of time to achieve great achievements including signing 16 partnership agreements between government agencies and leading companies in the private sector, and re-engineering 7 government procedures that contribute to In enhancing the experience of government services.

6 axes
Affiliates of the second batch of the Government Accelerators Diploma focused their projects on 6 main axes: enhancing knowledge exchange in the government sector, building effective partnerships with the private sector, improving customer happiness, especially youth, raising the level of government efficiency, adopting policies and establishing platforms to support digital transformation. In addition to enhancing the effectiveness of government services.

The affiliates succeeded in concluding 16 partnerships and cooperation agreements between federal and local government agencies, and between distinguished companies in the private sector, and contributed to re-engineering 7 government procedures that focus on facilitating the provision of services and shortening procedures, and they were also able to develop 3 digital platforms that enhance the provision of government services, in addition to Launching 3 national policies and frameworks in various fields.

The second batch of the diploma was attended by 43 associates from 22 government agencies at the state level, including 11 federal entities: the Ministry of Health and Community Protection, the Ministry of Climate Change and Environment, the Ministry of Education, the National Authority for Emergency Crisis and Disaster Management, the Federal Authority for Identity and Citizenship, and the Federal Competitiveness Authority. And statistics, the Emirates Space Agency, the Emirates Central Bank, the Federal Civil Aviation Authority, the United Arab Emirates University, and the Higher Colleges of Technology.

Affiliates from 10 local bodies also participated, namely: Abu Dhabi Executive Office, Abu Dhabi Police General Headquarters, Dubai Airports, Dubai Electricity and Water Authority (DEWA), Dubai Department of Economic Development, Dubai Courts, Dubai Media Corporation, Dubai International Financial Center, in addition to The municipal and economic development departments in Ras Al Khaimah.

Electronic system
Within the framework of the efforts to develop health services in the country, affiliates from the Ministry of Health and Community Protection worked to develop an electronic system that links between the Ministry and the unified national registration system in the Ministry of Education, to facilitate 100% of university students obtaining a physical fitness examination, and the service stages were reduced to 4 procedures. And dispensing with the paper form and replacing it with a modern form, so that the system sends a notification of the completion of the service, and adding the electronic report to the student’s account.

The project contributed to reducing the time and effort made by doctors and nurses to implement the procedures by 50%, enhancing their participation in providing health services, and intensifying joint efforts in surrounding the “Covid 19” pandemic. It also contributed to reducing the time spent by students in implementing procedures by more than 50%. And reducing service completion days from 10 days to less than 5 days.

Innovative solutions
Affiliates from the Ministry of Climate Change and Environment worked as part of the partnerships building axis on a project that contributes to sorting solid waste produced by 33% of the hotels belonging to the “Emaar Properties” and “Jumeirah Hotels and Resorts” in Dubai, which resulted in the creation of temporary solutions to accelerate the sorting of solid waste from Without relying on financial investment, adopts an innovative method of calculating actual waste weight.

Boost readiness
Among the challenges that the affiliates of the Ministry of Education and the Emirates University worked on, in addition to the Higher Colleges of Technology, within the axis of happiness of customers, enhancing the readiness of the unified national registration system “Nabu” and linking it to the new student affairs system “Al Manhal” by 100% to access student data in partnership With private schools in Abu Dhabi, Dubai and Sharjah, data for 59,000 students from 69 private schools in the emirates of Abu Dhabi and Sharjah have also been added.

Digital platform
In the context of strengthening national efforts to accelerate digital transformation in government agencies, and by relying on the methodology of the 100-day challenge in government accelerators, the affiliates of the National Emergency Crisis and Disaster Management Authority have developed an innovative digital platform to provide services to strategic partners in the country quickly and easily, in a manner that ensures accelerated achievement in this The vital sector.

The affiliates of the Federal Authority for Identity and Citizenship, within the digital transformation axis, were able to automate 90% of the services through the authority’s digital channels throughout the day, seven days a week, simplify them and facilitate procedures, and achieve 101% of the targets, by educating customers about the importance of using digital channels to obtain the service As a result, the number of auditors in all service centers decreased by 30%.

Training
Within the framework of efforts to enhance knowledge exchange between government agencies and educate employees, the affiliates of the Federal Competitiveness and Statistics Authority were able, during the 100-day challenge, to prepare the “Competitiveness Pioneers” program, which aims to raise competitive awareness among government employees, thus contributing to raising the country’s ranking in global indicators. The first batch of national cadres was trained in various government agencies, and 80% of the targets were achieved. The challenges of the Emirates Space Agency affiliates included within the pillar of building partnerships, the development of a special methodology for cooperation in the space sector that includes strengthening the system of partnerships between entities, by holding several meetings with strategic partners in developing space projects and discussing joint actions, in addition to discussing ways to launch a policy to organize sector projects .

Central system
Affiliates from the UAE Central Bank and Dubai International Center, within the axis of building partnerships, worked on developing a comprehensive central system for the “Know Your Customer” process, relying on blockchain technology, in partnership between the Central Bank, financial centers, and free zones, in addition to a number of banks and banks at the level of Country.

Hiring L – “Inside”
In the context of enhancing efforts to provide the best government services in a way that reflects positively on customers, the affiliates of the Federal Civil Aviation Authority, in cooperation and coordination with the UAE Armed Forces, were able to expand the range of permitted areas in the country to practice the hobby of using unmanned aircraft (drones) that are classified within Light air sports system. The areas in which the use of “dron” is allowed, which has been added include: the tourist areas during the period of organizing festivals, and specific seasons throughout the year, namely: the Liwa Desert, the Tal Mireb Festival, and the Al Dhafra Heritage Festival, in addition to agreeing on the coordinates approved for these areas.

The associates of the Abu Dhabi Executive Office, who participate in the Government Efficiency Axis, have succeeded in developing an advanced system for government agencies in Abu Dhabi, to facilitate the submission of government performance reports on unified indicators in the emirate, and to expedite their review.

Leading services that bring happiness
The challenges of the members of the Abu Dhabi Police General Command, within the axis of effective services, included the development of a special platform for flexible police services, with the aim of strengthening the government work system in Abu Dhabi to ensure the provision of all services to customers during the national sterilization program, and within the national efforts to surround the “Covid 19” pandemic by 100% And in partnership with a number of agencies. Depending on the 100-day methodology in government accelerators, the affiliates were able to issue the necessary legislation and decisions to implement the initiatives and form the relevant committees, and delegate the powers to the first line of defense teams in the police, in order to contribute to the acceleration of work procedures.

8 hours
As part of the Effective Services axis, the affiliates from Dubai Airports were able to improve and accelerate the procedures for transporting the body of the deceased resident or visitor to another country by 50%, after the team developed a new permit form for the transfer of the body for a natural death, which contributed to the completion of all the required procedures in less than 8 hours. In the context of upgrading government efficiency and adopting digital services, affiliates from the Dubai Electricity and Water Authority (DEWA) worked to automate 18 processes using 92 Automated Automation Systems for Robotic Processes (RPA) in the Authority’s sectors, which contributed to reducing service completion time and raising production rates. And reducing operational cost, which contributed to enhancing employee happiness.

Dubai Economy
Within the axis of knowledge exchange, the challenges of the members of the Dubai economy included working on setting up a system of knowledge and information owned by 70 of the elite employees of the department and its affiliated institutions, which numbered 600 employees, which contributed to enabling 11 employees to organize knowledge exchange workshops. The project contributed to a partnership agreement with the “LinkedIn” company to lay the foundations for the governmental knowledge system and invest it in various departments, inventory the capabilities of new employees, collect data for the rest of the employees and create them through holding dialogue sessions in cooperation with the most prominent experts and consultants in the field of knowledge, and proposing new solutions to enhance Work efficiency.

Informational assignments
Within the digital transformation axis, the affiliates of Dubai Media Corporation have succeeded in developing an integrated system for media and journalism work “remotely” during the national sterilization program, and within the national efforts to surround the “Covid 19” pandemic, which contributed to enabling 100% of employees to perform their duties easily and quickly. .

Within the axis of effective services, the affiliates from Dubai courts worked to accelerate the obtainment of 80% of married couples in the emirate to obtain an appointment in the family reform department within a period not exceeding two weeks instead of a full month.

In the framework of efforts to enhance efficiency and develop government services, the affiliates of the Department of Economic Development in Ras Al Khaimah reduced the time for completing the service of renewing licenses for commercial activities to one day instead of 7 working days, thus contributing to reducing the burden on the service provider.

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