Although WhatsApp is a widely used messaging application on phones Android and in iPhone in times of pandemic, the use of its desktop version has grown exponentially. Therefore, it is important to know what you should do when we have problems with the platform in our PC The laptop.
WhatsApp constantly launches updates on its platform to offer a better experience to its users. For this and other reasons you may have problems when you want to enter your account in the messaging service from the browser. In this regard, it is important to know how to solve this situation.
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Check connectivity on your phone and PC
To use WhatsApp Web, both your smartphone and your PC must be connected to an internet signal. If you can’t log into your account, check your connection and make sure it’s fast enough. The platform in its desktop version needs at least 512 kbps speed to run smoothly.
The compatibility of your web browser
Browser compatibility is another reason that can prevent WhatsApp Web from loading on your computer. This problem is rare, however, it is advisable to update the latest version of your browser, be it Chrome, Firefox, Safari or Edge.
Clear cookies and site data
The cache and other outdated data of the browser you are using can prevent WhatsApp Web from working. Therefore, you must go to the browser settings and delete the browsing data, cookies and its cache memory.
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No uses VPN software for WhatsApp Web
VPNs redirect internet traffic, but that can interfere with WhatsApp Web by creating connectivity problems. Therefore, before logging in to your browser, disconnect the software you are using.
Check if WhatsApp has no problems
When you enter WhatsApp Web and it does not load, it may also be due to problems with the platform itself. You can find out by going to the web down.detector.com that reports if the messaging service network is down.
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