Commenting on the award of contracts, Mr. Jamal Abdullah Lootah, CEO of Imdaad Group, said: “Despite the uncertainty and economic impacts, Imdaad has continued to deliver consistent and outstanding performance, which confirms the quality of our facilities management solutions and our excellent reputation in the sector. Furthermore, our growing list of reputable clients cements Imdaad’s undisputed position as the only ISM company in the country, helping us to continue expanding our presence across the country.”
Imdad’s comprehensive pandemic plan, and its robust business continuity strategy, have helped deliver consistent growth during the pandemic. The company’s facilities management services division has renewed nearly all of its existing contracts, and reported higher profits in 2020 compared to the previous year. Imdad was able to manage its human capital efficiently, by rapidly deploying and redistributing team members, in line with the needs of its customers, and launched various digital tools to provide greater convenience to customers and improve the operational efficiency of the company’s work teams. As a result, the company has remained the preferred service provider for the leading banks in the UAE and all major seaports and has strengthened its presence in the government sector.
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