Dubai shuts travel agency for offering COVID-19 test on WhatsApp

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Nevin Al Sukari - Abu Dhabi - Iman Abdullah Al Ali, Staff Reporter

The Commercial Control and Consumer Protection of the Dubai Economy closed a travel agency in the Business Bay area for offering to conduct COVID-19 test via WhatsApp, which is considered a clear violation of commercial activity, as these tests are only done and licensed by the UAE Ministry of Health and the Dubai Health Authority (DHA).

Details date back to an earlier time when a woman sent a notice to the Commercial Control and Consumer Protection of the Dubai Economy complaining about the quality of the home test service for COVID-19.

The Commercial Control team gathered information about the service provider, and found that it was a tourism office which received the customers' requests via WhatsApp and asked them to fix the appropriate date, fill in their data and attach passport copies via an electronic link.

Smart-Service The photo has been used for illustrative purposes.

Then they were asked to pay electronically.

The team accordingly closed the office.

Abdul Aziz Al Tanak, Director of the Commercial Control Department, said the inspection teams monitor the markets and carefully study any notes they receive to ensure that commercial establishments adhere to commercial laws, to preserve the safety of consumers and their rights, especially during the pandemic.

On the other hand, the Dubai Health Authority (DHA) announced the extension of the suspension of unnecessary curative surgeries until the 20th of next March, subject to renewal, as part of precautionary measures taken to fight the coronavirus.

The DHA indicated in its book to all licensed hospitals and one-day surgery centres that surgeries can be performed only if necessary according to the patient's health condition, which is decided by the treating doctor, and in case of emergency.

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