Several MacRumors Readers informed us of the problem, and we were able to replicate it too. Apple cards are missing from the Amazon website and app. When trying to add a card again, an error message appears stating that credit card information cannot be saved.
A Redditor describes the problem:
Did this happen to someone else? My “Apple Card” was removed from my Amazon payment options, even though I had made numerous purchases with it in the past. When trying to add it again, I got an error saying that the card information cannot be saved and no other payment method can be used. When I finally got someone from Amazon on the phone, I was told that this is because their systems recognize the card number as Apple Pay and Amazon does not accept “Apple Pay”.
This seems to be a widespread problem and most “Apple Card” owners no longer see their cards as a saved payment option on Amazon. As mentioned above, a person from Amazon Support was notified that it was an Apple Pay issue. However, this is inaccurate because the “Apple Card” works like a normal credit card.
Another person was told that the “apple card” is “not allowed on your account” which is strange as the “apple card” is a Mastercard that should be accepted if the Mastercard is accepted. A third person was told that the problem occurred at Apple. Hence, it appears that Amazon’s support staff have no idea what is currently going on.
To update: In a statement too MacRumorsAn Amazon spokesperson said: “We are aware of this technical problem and are actively working to resolve it as soon as possible.”
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