It is unclear if everyone who received the email / SMS yesterday is affected by the bug (we believe it doesn’t) but judging by the number of people who contacted us it is definitely a really big part.
At the time of writing, it’s not clear if this will affect pre-orders for Xbox Series X, but we’ll keep you updated.
The email is:
We made a mistake while pre-ordering your PlayStation 5.
Yesterday you mistakenly received a text message and an email that you put in our queue.
We regret to inform you that this is not the case and that your original place in the queue still exists. We would like to assure you that you still have a valid pre-order from EB Games.
We understand the extent of the error and we sincerely apologize for the confusion and disappointment we caused you.
These were the details of the news EB Games is now pushing back PS5 pre-orders after making a... for this day. We hope that we have succeeded by giving you the full details and information. To follow all our news, you can subscribe to the alerts system or to one of our different systems to provide you with all that is new.
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