US mandates new airline refund rules, fee disclosures

US mandates new airline refund rules, fee disclosures
US mandates new airline refund rules, fee disclosures

Hello and welcome to the details of US mandates new airline refund rules, fee disclosures and now with the details

Nevin Al Sukari - Sana'a - The US Transportation Department finalised new rules Wednesday requiring upfront disclosure of airline fees and mandates quick cash refunds for cancelled flights, as well as for delayed baggage or inoperative services like onboard Wi-Fi. — Reuters pic

ARLINGTON, April 25 — The US Transportation Department finalised new rules Wednesday requiring upfront disclosure of airline fees and mandates quick cash refunds for cancelled flights, as well as for delayed baggage or inoperative services like onboard Wi-Fi.

The rules, which were nearly three years in the works, will require airlines and ticket agents to tell consumers upfront about baggage or change and cancellation fees. The department said consumers are expected to save US$543 million annually in excess airline fees.

President Joe Biden has repeatedly heaped criticism on the airline industry over the last two years.

“Too often, airlines drag their feet on refunds or rip folks off with junk fees,” Biden said Wednesday, arguing the new mandate will ensure “automatic refunds to passengers when they’re owed, and protect them from surprise fees.”

Advertisement

The new rules require airlines and ticket agents to disclose extra service fees alongside the full fare, the first-time fare and schedule information is displayed online.

The refund rules apply to cancelled flights by carriers regardless of the reason including if it is because of weather. But passengers are not entitled to refunds if they are rebooked and travel on another flight

The government will also require airlines to refund baggage fees if bags are not delivered within 12 hours of domestic flights arriving or 15 to 30 hours of their international flight arrivals, as well as for services that do not work or are not provided. Airlines must promptly and automatically issue refunds if flights are cancelled.

Advertisement

Transportation Secretary Pete Buttigieg said passengers are supposed to get refunds for cancelled flights but the new rules make clear they must get cash within seven days — not vouchers. “No more defaulting to vouchers or credits,” Buttigieg said at an event at Reagan National Airport outside Washington.

Airlines for America, a trade group representing major carriers including American Airlines, Delta Air Lines and United Airlines, said carriers “offer transparency and vast choice to consumers from first search to touchdown. US airlines are committed to providing the highest quality of service, which includes clarity regarding prices, fees and ticket terms.”

In May, Biden said USDOT was writing new rules to require airlines to compensate passengers with cash for significant flight delays or cancellations when the carriers are responsible. But almost a year later, USDOT has still not issued a formal proposal.

Under the new rules, airlines will be required to tell consumers seats are guaranteed and passengers need not pay seat selection fees. Carriers are prohibited from advertising promotional discounts that do not include mandatory carrier-imposed fees.

USDOT is also requiring airlines to issue vouchers or credits to consumers restricted from travel due to a serious communicable disease. — Reuters

These were the details of the news US mandates new airline refund rules, fee disclosures for this day. We hope that we have succeeded by giving you the full details and information. To follow all our news, you can subscribe to the alerts system or to one of our different systems to provide you with all that is new.

It is also worth noting that the original news has been published and is available at Malay Mail and the editorial team at AlKhaleej Today has confirmed it and it has been modified, and it may have been completely transferred or quoted from it and you can read and follow this news from its main source.

PREV ‘Clear the court!’ judge explodes at Trump witness over decorum
NEXT ‘Clear the court!’ judge explodes at Trump witness over decorum

Author Information

I have been an independent financial adviser for over 11 years in the city and in recent years turned my experience in finance and passion for journalism into a full time role. I perform analysis of Companies and publicize valuable information for shareholder community. Address: 2077 Sharon Lane Mishawaka, IN 46544, USA Phone: (+1) 574-255-1083 Email: [email protected]