Some players who have redeemed the PS Plus Collection several times on PS5 have reportedly been banned from PlayStation Network. When trying to access their accounts, they came across the following message “Access to PlayStation Network for this account has been temporarily suspended due to policy violations.
An email with more details will be sent to the email address for this account. Please also refer to the PlayStation Network Terms of Service and User Agreement. “
The first rumor banning access to the PlayStation Network service, due to the redemption of the PS Plus Collection, was reported in a Facebook group. Click here to view.
Psnine forum user also reported that his PS5 account has been suspended.
The error “WS-116332-6” has the following description: Access from your PlayStation 5 may be prohibited or temporarily unavailable.
PlayStation Network suspensions
On the PlayStation support page, there is a complete guide on account suspension, which you can access by clicking here.
Depending on the case, the user may have their PlayStation Network account temporarily suspended, or even have their console system banned forever.
The PlayStation Network service has a defense mechanism that protects the console and your user account from being accessed by third parties. If there is any suspicious action on an account.
In suspected cases that your account has been compromised, some measures will be taken to protect users and SIE. These actions may include resetting account passwords, canceling subscriptions, suspending accounts or restricting activities or accessing the user’s account.
Sony has yet to comment on the case, but it is certainly already aware of the facts, and will naturally punish users who try to circumvent the PlayStation Network service in any way.
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