Apple stores in England offer a click-and-collect service during the lockdown

Apple will offer storefront service in its retail stores in England starting this Friday. The temporary pick-up format allows Apple to stay open during the launch of the iPhone 12 mini and iPhone 12 Pro Max and serve customers in limited capacity, even if England enters a new national lockdown.

The COVID-19 lockdown in England begins November 5th and lasts until at least December 2nd. The new restrictions stipulate that all non-essential stores be located near walk-through customers. However, retailers may still offer delivery and click-and-collect services. Apple stores in England will initially close on November 5th and reopen on November 6th.

Apple’s Express Storefronts allow customers to collect online orders in a secure and convenient pickup window. Browsing the shop is not permitted and the service is only offered with a reserved time slot. The click-and-collect service enables the convenient collection of orders and returns, but Genius support is not available. Apple has not updated the status of the iPhone upgrade program, which is only available in stores in the UK.

Apple added express store fronts to more than 50 locations in the US, France, Canada and the UK as of Nov. 4, although some stores have since closed completely due to COVID-19 conditions. France imposed restrictions similar to England on October 30th.

???? Apple Stores mit Click-and-Collect-Service

Valid from November 6th

Tap the arrow icon ➡️ on the map to view the status of each store.

Apple’s 38 branches in the UK have remained largely open since June, despite new restrictions forcing a location in Northern Ireland and Wales to temporarily close. Two locations in London were converted to express in October.

If you’re looking to pre-order the iPhone 12 mini or iPhone 12 Pro Max, contactless delivery is still the safest and most efficient way to get your new phone. Stores that offer click-and-collect services may have limited opening hours and few options for Apple support and new device setup.

You can visit the Apple Store Online for more resources, check the opening hours of your store, or schedule a face-to-face online session with an Apple specialist to help you set up your new device.

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Main image courtesy of Rayan Khan

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