Abu Dhabi International Airport announced the start of the trial of the new “smart travel” system, which works with the support of artificial intelligence techniques, with the aim of reducing waiting time and simplifying operations in all airport facilities to provide a smoother and easier experience for travelers.
According to the Emirati news agency “WAM”, the new system was developed by Abu Dhabi Airports in partnership with “Convergent AI”.
The new system adopts technologies that depend on big data, artificial intelligence, accurate modeling, and assessment of passenger traffic to develop and improve a variety of operations across Abu Dhabi International Airport, most notably the completion of travel procedures, passports and arrival and departure times for travelers.
As part of the existing experiences, a specific group of passengers with Etihad Airways will be informed of the best time for their arrival at Abu Dhabi International Airport.
This measure, which focuses on organizing the arrival of travelers to the airport, is expected to reduce congestion, ease the application of social distancing standards, and reduce waiting time.
Shareef Al Hashemi, CEO of Abu Dhabi Airports said, “Innovation and digital transformation are our way towards achieving our vision of becoming the leading airport group in the world, and we are proud of the exceptional role that our team has played at Abu Dhabi Airports over the past year, by developing all operations at the airport in line with our keenness. To continue to provide an easy and comfortable travel experience for travelers. ”
He added, “The provision of the“ smart travel ”system at Abu Dhabi International Airport is an important step towards moving forward for continuous improvement and innovation and contributing to building a better future for the travel experience.
For his part, John Barton, Chief Information Officer at Abu Dhabi Airports, said: “Reducing queues at airports is a key factor in ensuring the safety and health of travelers and streamlining operations, which is why we have worked with our airline partners and Convergent AI to develop an accurate model of passenger journey through The airport and its improvement in all stages.
He added, “By enabling travelers to move quickly and smoothly between check-in platforms, passport control and boarding, we are giving them more time to enjoy all the high-end restaurants and duty-free shopping offers at Abu Dhabi International Airport.”
The benefit of introducing artificial intelligence technologies at Abu Dhabi International Airport will also benefit airlines, retailers and employees working at the airport in different ways, as they can benefit from artificial intelligence techniques in monitoring and tracking aircraft directly, as special programs are being developed to direct the teams on the ground to complete the procedures. Certain conditions, such as unloading luggage or refueling aircraft at an optimum time.
Abu Dhabi International Airport is exploring ways to integrate artificial intelligence technologies and employ them in its safety and security systems, which enhances the possibility of automatic monitoring of the camera feeding in the airport yard, which is the area in which aircraft take off and park, and systems equipped with artificial intelligence techniques can be programmed Report irregular activities and notify relevant teams to address potential issues quickly and efficiently.
The safety and efficiency improvements resulting from the incorporation and application of artificial intelligence technologies into Abu Dhabi International Airport operations will contribute to ensuring a smooth and comfortable travel experience for travelers through the airport.
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