He explained that the total investments of the authority in the 2020 budget in new electricity and water projects amount to about 4 billion dirhams, and the cost of the electricity transmission network projects under construction in the authority is more than 10 billion dirhams.
He indicated, according to Al Bayan newspaper, that the value of the Authority’s investments amounted to about 86 billion dirhams over the next five years.
And the Dubai Electricity and Water Authority announced last May Smart adoption rate for its services reaches 95 percentHe pointed out that the authority’s customers completed more than 2.5 million smart transactions during the first quarter of this year, stressing that the customers can complete all their transactions through smart channels at any time.
Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity and Water Authority, stated that the authority was one of the first government agencies in Dubai to complete the conversion of all its services to 100% smart services in 2014.
The authority’s smart application gives users a smooth experience, and is characterized by its integration and shortening of many steps, as it provides an innovative concept in the way it displays the services on the home page, which saves the trouble of searching and browsing. Once logged in, the customer can directly access many of the authority’s services.
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