His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman of the Dubai Civil Aviation Authority, Chairman of the Dubai Airports Corporation, Supreme President and CEO of Emirates Airlines and the Group, expressed confidence that the economic recovery will return, and that there is no alternative to travel, no matter how long the emerging Corona virus crisis extends. That people accept to travel by air for tourism and business intensively, with the start of the economic recovery.
In an interview with the Kuwaiti newspaper, Al-Rai, published yesterday, His Highness said: We are proud of Emirates Airlines that we have an excellent reputation in the global financial community, and we have been using all available options to finance aircraft and expand our operations, including commercial loans, operating leasing, and leasing. For the purpose of ownership, in addition to benefiting from export guarantee facilities in the United States and Europe, issuing Islamic bonds and sukuk and financing individual investors.
He added: Although we operate on a purely commercial basis, and we have never received any government financial support, we welcomed the announcement by the Dubai government (our owner) that it is ready to provide the necessary support in these difficult circumstances, pointing out that all air carriers have received billions in financial support. Dollars from their governments to deal with the effects of the pandemic, including major American, European and global carriers.
He said that although many countries of the world have gradually reopened their borders, uncertainty still prevails, with travel restrictions continuing to be lifted and re-imposed, considering that many carriers will look completely different in the post-Covid world. 19 ».
He pointed out that the tanker will return to serving nearly 100 destinations that it was flying to before the pandemic, and he expects to return to operating its flights to 143 cities on all continents of the world, by the summer of next year.
His Highness stated that the Corona crisis dictated that Emirates Airlines should adjust the size of the workforce, in proportion to the shrinkage in its operations, while treating all those whose services were terminated with fairness and respect, as they obtained all their rights, as well as provided to the employees affected by this decision, Which was not easy to take, every support is possible. He believed that the number of flights to each destination would not necessarily return.
As before, as the matter will all depend on the request of passengers, and on lifting the restrictions of entry across borders in various airports and countries of the world, stressing the commitment of «Emirates Airlines» to serve its customers. Various regions of the world, quickly and safely, as circumstances permit, while working to achieve stability, the return of demand for travel, and the start of the economic recovery phase.
With regard to shipping, His Highness said: “Emirates Air Cargo” has played a prominent role in the world since March 2020 during the “Covid 19” crisis, and urgently transported essential medical supplies, including personal protective equipment, such as face masks, gloves, and medicines. Health care equipment, and electronics, such as computers and cell phones, especially after more people switched to work and distance learning, via the Internet, in addition to food, including perishable products, such as fruits, vegetables, fish and meat.
On the sums recovered due to flight cancellations by travelers so far, he said that the value of the sums we have prepared for our customers exceeded 5 billion dirhams, and we have completed the settlement of more than 1.4 million refund requests since March, which is about 90% of the requests received from customers around the world, Until the end of June. He said that most of the claims were clear and direct, and we processed them quickly, but there are cases that our employees take longer to manually review and complete in order to fully meet the requirements of our travelers.
And about the impact of postponing Expo 2020 Dubai on the company’s business .. His Highness said: We would have expected an exceptional performance this year, had it not been for the pandemic and the postponement of Expo, and we have a full year from now, as all available evidence indicates that the vaccine is against “ Covid 19 », it will be safe and ready by April 2021, and from here, we are optimistic about the future, and we look forward to presenting a distinguished session of this exhibition to the world.
He said: Although people around the world have used technological means to communicate and hold meetings and deals since the outbreak of the “Covid 19” pandemic, I believe that there is no practical alternative to travel, and here, everyone is currently waiting for the approved vaccine, which will restore confidence and reassurance to themselves. As the economic recovery begins, I expect that they will accept massive air travel for tourism and business.
Regarding his vision for travel after “Corona”, and the company’s plans to keep pace with the change in the conditions and habits of expected travelers, His Highness said that governments around the world have taken the initiative to impose precautionary measures at airports and on airplanes, to reduce the chances of an infected person climbing onto them or transmitting infection. He pointed out that all the company’s trips, based in Dubai, are basically “green areas”, sterile or safe to the maximum extent possible.
He stated that all Emirates airline passengers, except for children, should wear masks, while all the company’s crew members will wear personal protective equipment, pointing to the introduction of modifications to the way services are provided on aircraft, to reduce the potential for contact and reduce the risk of spread.
Muscat and Entebbe
Emirates Airlines will resume passenger services to Entebbe, Uganda, starting next October 1st and Muscat, Sultanate of Oman, October 2nd. Gradually resuming its services via the network provides its customers with more travel options and provides them and its employees with the highest standards of health and safety at all stages of travel.
Emirates Airlines will operate flights between Dubai and Entebbe at a rate of three times a week on Sundays, Thursdays and Fridays, expanding its network of routes in Africa to cover 20 destinations and allowing customers to continue their travel smoothly and easily to destinations in Europe, the Far East, the Americas, the Middle East and West Asia with a short stopover. Dubai. Emirates Airlines will operate flights to Muscat on Sunday and Friday, and Emirates Airlines will use its flights to Muscat and Entebbe with Boeing 777-300ER aircraft.
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