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Emirates has embarked on a steady recovery path in 2021, rebuilding a service network to 128 cities by December, including launching a new service last July to Miami in the United States. At the end of 2021, all 133 Emirates Boeing 777 aircraft and nearly 60 of its Airbus A380 fleet were in active service, connecting people, their loved ones and interests, and between businessmen, businesses and global opportunities. In addition, Emirates has reopened more than 120 private lounges belonging to it and its partners to receive its customers traveling in First and Business Class and members of its Platinum and Gold loyalty program.
His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group, said: “Despite the recent spike in Omicron infections, and the slight slowdown this has caused across our network, we are heading into 2022 with optimism. We have been able to build this strong momentum. year and we expect to accelerate business and trade growth in the new year. Commercial aviation has always been resilient, and we will continue to work with our industry partners to build back better for our customers and communities.”
During 2021, Emirates Airlines helped its customers travel with ease and comfort, and supported communities and industry in seven ways:
Facilitating travel and boosting confidence: Emirates this year extended generous waivers for rebooking, miles expiration and tier status for members of its frequent flyer loyalty program, and free COVID-19 medical coverage for all customers. emirates.com remains a key reference site for the latest travel requirements even for non-customers of the airline, as it is updated at least once a day with verified information from Emirates teams across its network. Emirates Airlines has also accelerated the implementation of digital initiatives to provide customers with smoother and safer flights, being the first airline to adopt the “IATA Passport” application across its network on six continents. It also expanded the adoption of biometric technology (biometrics) and contactless points of contact at Dubai International Airport, and the partnership with the Al Hosn app to enable rapid and secure digital verification of travel documents related to “Covid-19”.
Investment and innovation: In January, Emirates introduced Premium Economy Class to service and received a wide response from customers. In November, it announced a major modernization program to equip 105 aircraft with premium economy seats and the latest cabin interiors to ensure Emirates’ best in-flight experience. To inspire customers as they search and rediscover travel options, Emirates has launched a sensational ad that has won worldwide acclaim featuring a girl dressed in Emirates Airlines atop the Burj Khalifa, the world’s tallest building. It also launched its first airline virtual reality app on Oculus, the world’s most popular virtual reality platform, offering customers an immersive experience of what they can expect on board.
PartnershipsTo help travelers reach more destinations, Emirates has teamed up with new interline and codeshare partners (Eromar, Baltic Air, Airlink, Azul, Simir, Garuda, Gulf Air, South African Airways and TAP Portugal) and has strengthened the existing strategic partnership with Qantas. Fly Dubai. Emirates has signed agreements and launched initiatives to support tourism in Seychelles, the Maldives, Indonesia and Costa Rica.
Supporting Communities: Emirates Airlines helped form the Dubai Logistics Vaccine Alliance to ensure rapid access to COVID-19 vaccines and other medical supplies for communities. A memorandum of understanding was signed with UNICEF to prioritize the transfer of vaccines within the “COVAX” initiative, which focuses on the equitable distribution of “Covid-19” vaccines. By December, Emirates Airlines had completed the transportation of 600 million doses of “Covid-19” vaccines on its flights to more than 80 destinations, which is the largest quantities in the world by any air freight carrier. And in May, it established a humanitarian air bridge to support India in its response to the pandemic.
Emirates Airlines, which was one of the early advocates of vaccination against the Corona virus, has implemented programs to encourage its employees to receive vaccination to protect themselves and their communities and to resume travel safely. In February, Emirates Airlines organized a special flight run by fully vaccinated staff to raise awareness of the importance of vaccination and highlight the success of the vaccination campaign in the UAE.
Sustainability: Emirates has partnered with Falcon Aircraft Recycling and Wings Craft to pilot a complete recycling project in the UAE for the first A380 to be retired, reducing waste to landfills and impacting the environment. At the Dubai Airshow, it also announced an initiative with GE Aviation to operate a test flight of a Boeing 777 aircraft powered by fully sustainable aviation fuel (SAF).Emirates is also an active member of the “Clean Skies Alliance for Tomorrow” launched by the “World Economic Forum” ‘, which supports a shift to sustainable aviation fuels as part of the journey towards carbon-neutral flights.
Emirates is also active in several initiatives to reduce fuel burning and emissions, and ensure the responsible use of resources. This includes the use of blankets made from entirely recycled plastic bottles in Economy Class, and amenity wraps made partly from sustainable materials such as wheat straw and rice paper.
The future of aviation: The Emirates Pilot Training Academy has graduated the second batch of pilots, bringing the number this year to 50 pilots. In October, Emirates hosted aviation security professionals and workers from different countries of the world at the fifth “Global Civil Aviation Security” symposium to exchange best practices in enhancing capabilities amid the challenges of the pandemic. Emirates also continued its support for the “Intelak” and “Aviation X-lab” incubator programs that focus on future solutions for travel and aviation.
Bringing the world together at Expo Dubai: Bringing together the greatest minds, voices and personalities from around the world, Expo 2020 Dubai opened in October, and had over 8 million visitors as of the end of December. This celebration of human achievement continues to inspire future solutions for the world. Emirates, through various initiatives, including programs to encourage visits from small and medium businesses, continues to bring the world to Dubai for the show. Future aviation technology concepts are also on display at the Emirates Pavilion.
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