The company indicated, in a statement issued today, that this win confirms Emirates’ commitment to providing a better and safer experience in the air and on the ground for its customers in all classes of travel, and highlights how the airline supports its customers during the ‘Covid-19’ pandemic. It has rapidly taken the initiative to meet customer expectations in these circumstances, redesign the travel experience with industry-leading health and safety measures across every point of contact, and launched initiatives to provide safety, resilience and restore confidence in air travel.
Emirates Airlines achieved leadership again, as it became the first carrier to provide free coverage against “Covid-19” to help its customers to travel with more confidence, and they realize that it provides them with medical expenses coverage up to 150 thousand euros, and quarantine costs up to 100 euros per day for a period of 14 days. If they were diagnosed with the virus while traveling away from their country.
Emirates Airlines has spared no effort to prioritize the care, health and safety of its customers, employees and communities, throughout all flight stages. Enhanced biosafety measures included distributing free cleaning kits, installing protective barriers at check-in and passport counters, providing personal protection equipment and new safety protocols for air service crews and airport employees, and intensifying aircraft cleaning procedures, including disinfecting aircraft bathrooms every 45 minutes during flights. And many other actions.
Emirates Airlines regularly reviews all safety measures, in line with the latest expert guidance. After a comprehensive review and implementation of additional health and safety measures, the airline this week re-provisioned its unique products and experiences, including an air saloon and shower spa on its A380 aircraft, and social areas in Business Class and First Class on some Boeing 777 aircraft. With the restoration of the modified services, Customers can now enjoy premium Emirates products and services in the skies again.
Emirates Airline First Class represents a model for the innovation of products and services, such as private suites, shower spa, air salons, and others, which took the flying experience to a whole new level. Although the pandemic imposed the amendment of some distinguished products and services temporarily, it has now returned with the adoption of precautionary measures and measures. Flying in Emirates first class continues to be an unparalleled experience.
Emirates customers can also enjoy the Business Class lounge in Concourse B in Dubai. The lounge at Dubai International Airport provides first-class passengers and businessmen with a sophisticated, comfortable and safe environment while they are waiting to join their flights, with the gradual restoration of its famous services before the epidemic, such as full food and drink services, relaxation areas, and others.
It is noteworthy that the winners of the «Business Traveler Middle East» awards are chosen by a panel of travel experts, along with the magazine’s editorial team. The 2020 Awards were presented virtually, in the virtual presence of hundreds of professionals across the region.
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